Not resolved
Customer service
Product or Service Quality
Value for money

Took my car to Sears Auto service for a oil change.Manufacture directs use of 0-20 Full-synthetic Oil with only subsite being 0-20 Synthetic-blend Oil.

Instead store used 5-20 Synthetic-blend Oil. when store was informed it was not the correct oil, responded it was 'an acceptable ' replacement although the auto manufacture states it is not and refuses to put the correct 0-20 Synthetic-blend Oil.

i did realize till after service started the service department only had 4 appointments for a busy Saturday elsewhere.My first clue there would be issues is when the service manager called me to inform me that Sears promotions were not valid offers.

This person wrote the review because of "poor service and poor customer service" at Sears Auto Center. Reviewer claimed that he or she lost $50 and wants Sears Auto Center to have the product delivered.

The most disappointing in user's experience was tech clearly saw oil cap that oil on service request was wrong. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Sears Auto Center and sears auto center oil change for you to read. This information may help you with your purchase decision.

Had an Experience with Sears Auto Center?

Write a review


Terms of Service
Post Comment

You May Also Like

Sears Auto Center - Wheel Alignment Review from Newark, New Jersey Sears Auto Center "Got alignment and rotation for my 4runner and asked that a note be put on work order "try not to scratch rims". Associate said no problem l'll talk to tech...." Read more Blue Beacon - Not happy at all Blue Beacon "Stopped at the beacon at effingham il tonight.l literally got out before pulling in and asked them not to use acid on my truck or trailer.which had just been polished..." Read more Sears Auto Center - Tire Replacement Review Sears Auto Center "I just needed 2 tires on the front of my car. I walked around the mall as they worked on my vehicle. I got a call saying they wanted to..." Read more Sears Auto Center - Tire Change Mishaps Sears Auto Center "Hi, I recently went to Sears automotive in Colombia, Maryland to have a tire replaced. I was traveling from New Hampshire and had encountered a flat along the way. After googling..." Read more Fanatics - Terrible Terrible store Fanatics "Please do not buy from Fanatics, Fans Edge, or College Football store. (all the same place) I bought 3 shirts from Fanatics, took forever to get them, and when I..." Read more O2pur - Got it opened box filled halfway i charged but was green so it meant ready and it worked for 2hours and battetry dead permanet O2pur "i only wlsh for a refund but thats not gonna happen and now i have to pay 39 plus yer appreciated fuk cards i cant do *** online wrecked credit..." Read more Daniels Jewelers - *** daniels jewelry Daniels Jewelers "They should go out of business and die there pushy and go against people agency, and the force you to buy something, i would love to destroy the conpany, they..." Read more Guardsman - The worst shopping experience of my life Guardsman "I am extremely let down by Guardsman and Nebraska Furniture Mart. I feel very taken advantage of. I saved money to purchase a leather sectional and purchased the protection plan...." Read more