Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

I went there through appointment which was scheduled two days before, which i think was biggest mistake to do business with sears auto.My car was kept for more than 6 hours as the store was waiting for parts from their vender and whenver i asked them about pending work ,i just got same reply to wait 5 mins .i spent more than $1300 today and wasted more than 6 hours .On top of it there was no bad service recovery .Based on my current experience i will never go to any sears although i bought one year allignment plan too which is waste because i don't want to waste another 5 or 6 hours for any service from sears auto .

Product or Service Mentioned: Sears Auto Center Part Replacement.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like