Product: Sears Auto Center Tire Replacement Clear all filters (14 of 14 reviews match)
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!!!! The lady who told me she is only one person in charge should be fired!!!!.One more thing no name tag employee I ask her what is her first name she refused tell me in front other customers.Bravo Sears Auto Center the worst place to deal with!!!!!!!!!!!!!!!!!! Chris.
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Sears Auto Center Tire Replacement
#1196423
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One said he dropped a tire off the day before to have a flat fixed he had to leave it so he could go to work. He got to the store and they haven't even touched his tire. Another customer said he missed a days work because they were supposed to fix one tire and put a...
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Anonymous
William

Get a free upgrade and gripe about the service.Typical entitled, self absorbed complaint from someone who doesn't have much else to do but stand around with other malcontents ...

Anonymous
Shiree

Don't take your vehicle to them unless you want lies.

2.0
Product
Sears Auto Center Tire Replacement
I didn't like
  • Them lying to me
#1137264
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However last week 4 of them snapped off and my tire actually came off. Since it was the same tire twice in a year I have no other reason but to believe that it is the fault of Sears. Fortunately it happened in a parking lot and not on the highway where someone could...
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2.3
Product
Sears Auto Center Tire Replacement
#1109590
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Sears Auto Center - Tire Replacement Review
Sears Auto Center - Tire Replacement Review
They broke off a tire pressure monitor sensor once before and said that it just wasn't working but they couldn't show me the part and it cost me about $100 to have fixed. If I was smart I would have made that the last time I took my vehicle to sears. Is what really...
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Anonymous
Anonymous

Went for service at Victor NY they did not know what they are doing. Waited waited no compensation. Just they are always right.

Anonymous
Anonymous

Sears should have, honored they're commitment, and replaced rims, and any other damage. No wonder, they had to merge with K-mart, to keep from going under. No surprise.

Product
Sears Auto Center Tire Replacement
#1033108
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Then they said they couldnt do the alignment because my front right strut assembly was bad, but they charged me anyways. On top of all of this they broke my TPMS sensor on my right tire and REFUSED TO FIX IT. I will be back down this week with my attorney and they...
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1.0
Product
Sears Auto Center Tire Replacement
I didn't like
  • Sales people
  • Jerks attitude
  • Customer service sucks
#983381
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Sears Auto Center - Tire Replacement Review
I just needed 2 tires on the front of my car.I walked around the mall as they worked on my vehicle. I got a call saying they wanted to show me something on my car. When I walk back to where my car was, 2 Sears employees were under the hood. AGAIN, I JUST NEEDED AND...
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1.5
Product
Sears Auto Center Tire Replacement
#981323
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Had a 9 am appointment to install new tires.After 2 1/2 hours they say the tires are installed but you have a brake line leak. They say it was leaking when they pulled my car in. There was no leak when i drove to the store. If there was a leak when they pulled the car...
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Product
Sears Auto Center Tire Replacement
#966744
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11/20/16 Over 3 hours to change 4 tires on my vehicle: I dropped off at 2:29pm and it Ian going on 5:30pm and still my vehicle is not done. All I can say is this store in Johnstown PA is never going to touch another vehicle of mine. Beyond frustrated with the lack of...
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1.0
Product
Sears Auto Center Tire Replacement
I didn't like
  • Cust service
  • How long it took
#958514
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Sears Auto Center Tire Replacement Review

I went to Sears Automotive and had one tire to replace they never even touched vehicle and now I have to wait until tomorrow. They are short staff and have little or know supervision.
1.6
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Sears Auto Center Tire Replacement
#956496
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I drop off my Toyota Tundra for an appointment at 2 o'clock pm they call me at 5:30 and said that they couldn't take the logs off from the front tires what kind of technicians do they have that don't know how to take logs off it was too tight thats what they said they...
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3.5
Product
Sears Auto Center Tire Replacement
#917640
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