Product: Sears Auto Center Tire Replacement Clear all filters (0 of 17 reviews match)
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Sears Auto Center - Terrible visit at service center

I went to Sears Auto Center in Livingston Mall on 12/12/18 to have a tire patched. We dropped her car off and received a phone call 10 minutes later that the tire was too bad to be patched and in fact all the tires were so bad and needed to be replaced. They gave her a quote for 2 tires and 4 ties. We returned to the location and said thanks but no thanks and picked up the car. The tires are in satisfactory condition and this was just a scam to get her to purchase tires. I feel like they took advantage of a female and would not have done this to my husband. I think your members should be trained better. Work Order #WO602168 Please reply to bonlesk@aol.com Bonnie L. Leskanic 48 E. Cedar Street Livingston, NJ 07039
Product
Sears Auto Center Tire Replacement
I didn't like
  • Trying to overcharge
#1427175
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Sears Auto Center - Tire replacement

Bought road hazard only to pay for a new tire again since the tire can’t be repair. No need to buy road hazard or get any tires from Sears. It is no wonder you are going out of business. Last time I spend money at Sears. Thanks for the bad service, bad warranties, and bad road hazard.
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Sears Auto Center Tire Replacement
#1397158
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Sears Auto Center insisted that alignment and TMPS (?) kit was a required cost of installing tires. I made it very clear that I only wanted what was absolutely required and nothing additional. The clerk insisted that this was part of the required costs. After stepping...
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Sears Auto Center Tire Replacement
#1379789
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!!!! The lady who told me she is only one person in charge should be fired!!!!.One more thing no name tag employee I ask her what is her first name she refused tell me in front other customers.Bravo Sears Auto Center the worst place to deal with!!!!!!!!!!!!!!!!!! Chris.
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Product
Sears Auto Center Tire Replacement
#1196423
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One said he dropped a tire off the day before to have a flat fixed he had to leave it so he could go to work. He got to the store and they haven't even touched his tire. Another customer said he missed a days work because they were supposed to fix one tire and put a...
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Anonymous
William

Get a free upgrade and gripe about the service.Typical entitled, self absorbed complaint from someone who doesn't have much else to do but stand around with other malcontents ...

Anonymous
Shiree

Don't take your vehicle to them unless you want lies.

2.0
Product
Sears Auto Center Tire Replacement
I didn't like
  • Them lying to me
#1137264
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However last week 4 of them snapped off and my tire actually came off. Since it was the same tire twice in a year I have no other reason but to believe that it is the fault of Sears. Fortunately it happened in a parking lot and not on the highway where someone could...
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2.3
Product
Sears Auto Center Tire Replacement
#1109590
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Sears Auto Center - Tire Replacement Review
Sears Auto Center - Tire Replacement Review
They broke off a tire pressure monitor sensor once before and said that it just wasn't working but they couldn't show me the part and it cost me about $100 to have fixed. If I was smart I would have made that the last time I took my vehicle to sears. Is what really...
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Anonymous
Anonymous

Went for service at Victor NY they did not know what they are doing. Waited waited no compensation. Just they are always right.

Anonymous
Anonymous

Sears should have, honored they're commitment, and replaced rims, and any other damage. No wonder, they had to merge with K-mart, to keep from going under. No surprise.

Product
Sears Auto Center Tire Replacement
#1033108
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Then they said they couldnt do the alignment because my front right strut assembly was bad, but they charged me anyways. On top of all of this they broke my TPMS sensor on my right tire and REFUSED TO FIX IT. I will be back down this week with my attorney and they...
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1.0
Product
Sears Auto Center Tire Replacement
I didn't like
  • Sales people
  • Jerks attitude
  • Customer service sucks
#983381
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Sears Auto Center - Tire Replacement Review
I just needed 2 tires on the front of my car.I walked around the mall as they worked on my vehicle. I got a call saying they wanted to show me something on my car. When I walk back to where my car was, 2 Sears employees were under the hood. AGAIN, I JUST NEEDED AND...
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1.5
Product
Sears Auto Center Tire Replacement
#981323
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Had a 9 am appointment to install new tires.After 2 1/2 hours they say the tires are installed but you have a brake line leak. They say it was leaking when they pulled my car in. There was no leak when i drove to the store. If there was a leak when they pulled the car...
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Product
Sears Auto Center Tire Replacement
#966744
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