Product: Sears Auto Center Tire Replacement Clear all filters (12 of 12 reviews match)
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One said he dropped a tire off the day before to have a flat fixed he had to leave it so he could go to work. He got to the store and they haven't even touched his tire. Another customer said he missed a days work because they were supposed to fix one tire and put a...
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Anonymous
William

Get a free upgrade and gripe about the service.Typical entitled, self absorbed complaint from someone who doesn't have much else to do but stand around with other malcontents ...

Anonymous
Shiree

Don't take your vehicle to them unless you want lies.

2.0
Product
Sears Auto Center Tire Replacement
I didn't like
  • Them lying to me
#1137264
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However last week 4 of them snapped off and my tire actually came off. Since it was the same tire twice in a year I have no other reason but to believe that it is the fault of Sears. Fortunately it happened in a parking lot and not on the highway where someone could...
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2.3
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Sears Auto Center Tire Replacement
#1109590
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Sears Auto Center - Tire Replacement Review
Sears Auto Center - Tire Replacement Review
They broke off a tire pressure monitor sensor once before and said that it just wasn't working but they couldn't show me the part and it cost me about $100 to have fixed. If I was smart I would have made that the last time I took my vehicle to sears. Is what really...
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Anonymous
Anonymous

Went for service at Victor NY they did not know what they are doing. Waited waited no compensation. Just they are always right.

Anonymous
Anonymous

Sears should have, honored they're commitment, and replaced rims, and any other damage. No wonder, they had to merge with K-mart, to keep from going under. No surprise.

Product
Sears Auto Center Tire Replacement
#1033108
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Then they said they couldnt do the alignment because my front right strut assembly was bad, but they charged me anyways. On top of all of this they broke my TPMS sensor on my right tire and REFUSED TO FIX IT. I will be back down this week with my attorney and they...
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1.0
Product
Sears Auto Center Tire Replacement
I didn't like
  • Customer service sucks
  • Sales people
  • Jerks attitude
#983381
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Sears Auto Center - Tire Replacement Review
I just needed 2 tires on the front of my car.I walked around the mall as they worked on my vehicle. I got a call saying they wanted to show me something on my car. When I walk back to where my car was, 2 Sears employees were under the hood. AGAIN, I JUST NEEDED AND...
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1.5
Product
Sears Auto Center Tire Replacement
#981323
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11/20/16 Over 3 hours to change 4 tires on my vehicle: I dropped off at 2:29pm and it Ian going on 5:30pm and still my vehicle is not done. All I can say is this store in Johnstown PA is never going to touch another vehicle of mine. Beyond frustrated with the lack of...
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1.0
Product
Sears Auto Center Tire Replacement
I didn't like
  • How long it took
  • Cust service
#958514
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I drop off my Toyota Tundra for an appointment at 2 o'clock pm they call me at 5:30 and said that they couldn't take the logs off from the front tires what kind of technicians do they have that don't know how to take logs off it was too tight thats what they said they...
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3.5
Product
Sears Auto Center Tire Replacement
#917640
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In the last two weeks I've had two of my car tires worked on at Sears in Daytona.The first was new tires and alignment on my sons Mustang. After installation we had bad over steer so I took it to my local mechanic and he said the alignment had NOT been touched and the...
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Product
Sears Auto Center Tire Replacement
#913328
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Sears Auto Center - Tire Change Mishaps
Sears Auto Center - Tire Change Mishaps
Sears Auto Center - Tire Change Mishaps
Sears Auto Center - Tire Change Mishaps
Hi, I recently went to Sears automotive in Colombia, Maryland to have a tire replaced. I was traveling from New Hampshire and had encountered a flat along the way. After googling nearby auto centers, I found Sears Automotive to be best, as they seemed to have a great...
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Anonymous
Anonymous

Not just not paying attention, deliberately and systematically ripping you off! If they changed a tire that wasn't leaking, that means they made no attempt whatsoever to patc...

2.5
Product
Sears Auto Center Tire Replacement
#890325
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Took it to a reputable tire shop and was told that the left front was way out of balance and the right was egg shaped and could not be balanced. I called the Sears manager and he started screaming at me because I took the truck to another tire shop. When I called...
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Anonymous
Anonymous

Or you hit a curb after you left the shop, which caused it to damage the tire, giving it the egg-shape, but rather than own your mistake you've decided to pretend it was like ...

2.2
Product
Sears Auto Center Tire Replacement
I didn't like
  • Hole experience
  • Knowledge of staff
#872949
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Sears Auto Center Tire Replacement Review

#956496
1.6
Details
I went to Sears Automotive and had one tire to replace they never even touched vehicle and now I have to wait until tomorrow. They are short staff and have little or know supervision.
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Sears Auto Center Tire Replacement Review

#898363
My mom went to the auto center to get tired Michelline, but the salesman without asking her or telling her they gave her a different set of tires. They did an alignment to the van without telling her, the salesman took advantage of her because she doesn't know how speak English.
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