Manufacturer: Sears Auto Center Category: Replacement Clear all filters (7 of 7 reviews match)
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Took my car in to get new tires on,and a new alignment of course specifically told them i wanted the tires back, when i came to puck it up they said that my old ones were already taken care of and refused to give them to me. Then they said they couldnt do the alignment because my front right strut assembly was bad, but they charged me anyways. On top of all of this they broke my TPMS sensor on my right tire and REFUSED TO FIX IT. I will be back...
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1.0
I didn't like
  • Sales people
  • Customer service sucks
  • Jerks attitude
I just needed 2 tires on the front of my car.I walked around the mall as they worked on my vehicle. I got a call saying they wanted to show me something on my car. When I walk back to where my car was, 2 Sears employees were under the hood. AGAIN, I JUST NEEDED AND ASKED FOR TWO TIRES!!! They showed me the serpentine belt and how frayed it was. They were adamant that my vehicle was very dangerous to drive with the current belt & insisted on...
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11/20/16 Over 3 hours to change 4 tires on my vehicle: I dropped off at 2:29pm and it Ian going on 5:30pm and still my vehicle is not done. All I can say is this store in Johnstown PA is never going to touch another vehicle of mine. Beyond frustrated with the lack of efficiency at this location. I can not see how or why it should take 3 hours to change tires. While speaking with other customers in waiting room they also stated they had been...
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1.0
I didn't like
  • Cust service
  • How long it took
#958514

Sears Auto Center Tire Replacement Review

#898363
My mom went to the auto center to get tired Michelline, but the salesman without asking her or telling her they gave her a different set of tires. They did an alignment to the van without telling her, the salesman took advantage of her because she doesn't know how speak English.
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I drop off my Toyota Tundra for an appointment at 2 o'clock pm they call me at 5:30 and said that they couldn't take the logs off from the front tires what kind of technicians do they have that don't know how to take logs off it was too tight thats what they said they wanted me to take it to another place and have it lose them up a little bit so they can do their work when I bought the brand new tires they did what they have to, to put in the...
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In the last two weeks I've had two of my car tires worked on at Sears in Daytona.The first was new tires and alignment on my sons Mustang. After installation we had bad over steer so I took it to my local mechanic and he said the alignment had NOT been touched and the ball joints were so bad they should have been replaced! Sears said the ball joints were good enough to put on new tires without ruining them. When I called the manager he denied...
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Hi, I recently went to Sears automotive in Colombia, Maryland to have a tire replaced. I was traveling from New Hampshire and had encountered a flat along the way. After googling nearby auto centers, I found Sears Automotive to be best, as they seemed to have a great rating and no bad reviews. Unfortunately this didn't hold true in my situation. When I arrived I was told I'd have to drop my car off and wait several until it was fixed. I had no...
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Anonymous

Anonymous Not just not paying attention, deliberately and systematically ripping you off! If they changed a tire that wasn't leaking, that means they made no attempt whatsoever to patc...