Product: Sears Auto Center Oil Change Clear all filters (81 of 81 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Went in for an oil change on Sunday 9/4/17.Northridge, CA location. Very busy and took a long time just to get to the counter. Guy told me it would be 2 to 2.5 hours to get it done. Location is in a mall, so I didnt mind. I'll just hang around the mall. 1 hour later I...
Read more
1.0
Product
Sears Auto Center Oil Change
#1098579
Reply to reviews
Sears Auto Center - Horrible Billing Statements unreadable
Horrible billing practices.Went in for an oil change. Billing statement is horrible. Info in one column and info in another column. Can understand where they are showing pluses and credit. Don't waste your time trying to figure it out! Info. in one column and info in...
Read more
mikol354_55
mikol354_55

SEARS: Horrible billing practices.Went in for an oil change.Billing statement is horrible. Info in one column and info in another column. Can understand where they are showin...

2.0
Product
Sears Auto Center Oil Change
I liked
  • Price
I didn't like
  • Billing statement
#1072549
Reply to reviews
Took my wifes 2011 buick regal in for an oil change and a tire rotation.When i dropped it off, it did not shake and it did not pull to the right. When i picked it up, they"recommended" 2 tires and an alignment. Thats when the shaking and pulling to the right started....
Read more
1.4
Product
Sears Auto Center Oil Change
#1045079
Reply to reviews

Sears Auto Center wastes your time and money

#1111385
1.0
Details
I scheduled an appointment online for car oil change with Sears. The online tool asked for my license plates and found my exact car model correctly (Audi), asked me for oil options to select from, pricing, etc. Then it sent appointment confirmation (#GB52B52N) by email. I arrived at the Sears Auto Center on time, just to learn that they do not do Audi. I drove 22 miles and spend time and gas on it. Shame Sears! Sears Auto Center (#2678). The...
Comment
Show
Advertised vs Delivered
Customer service
Product or Service Quality
Service Scheduling
Staff
Value for money
Website

Sears Auto Center - You guys broke my door lock piece

#1047316
1.0
Details
You guys broke my driver lock piece to lock my car. After i went to get an oil change the piece was broken also the left passanger door was damaged it makes a noise when it closes. This was at the hilltop mall.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Sears Auto Center Oil Change Review

#962324
2.8
Details
More time than they told me. I come at 11:30am for a regular oil change and the representant told me at 12:30 you car is ready but now is 1:40 and my car is not ready yet
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Value for money

Sears Auto Center Oil Change Review

#930805
1.0
Details
I called Monday to get my oil changed they said there is a 3 hour wait so I said can I make an appointment for tommarrow they said yes come in at 12 when I arrive they tell me there is a 45 minute wait even though I have an appointment I've been waiting now 59 minutes and they still haven't taken my truck back yet. this is horrible
Comment
Show
Customer service
On website states walk ins welcome..walked in so the rep would tell me i have to check .. then coming back to say it will take 2:30 hours.. so i got an appointment for next day for me to come in next day getting the answer that my car model needs to have the oil filter...
Read more
1.1
Product
Sears Auto Center Oil Change
#983071
Reply to reviews
This place is the absolute worst.I schedule an appointment for 4 o'clock on a weekday, drive all the way down there for them to tell me that the appointment has been cancelled and that I should come back the following morning. The following morning, I arrived and they...
Read more
1.0
Product
Sears Auto Center Oil Change
#978623
Reply to reviews
I took my car to the local Sears Auto Center in Downey, California for an oil change. The technician did not install the oil filter properly. It was not tightened so oil was leaking out of the loose oil filter. I park this car in my garage and the floor is carpeted....
Read more
Product
Sears Auto Center Oil Change
I didn't like
  • Quality of service
#971399
Reply to reviews
My complaint has to do with incompetence, lack of management. I have purchased a groupon for oil change, according to sears instructions printed on the coupon I made an online appointment through sears online appointment website, for next day at 10 am, I arrived 10...
Read more
Anonymous
George Corazzini

Don't waste your time with sears automotive, especially the Auburn Mass. Store, I had appointments for auto work, and every time I showed up for the appointments, I was told I...

1.0
Product
Sears Auto Center Oil Change
I didn't like
  • Service never provided
#943093
Reply to reviews
On 10-22-2016 I brought my 2009 Honda Civic into the Sears Service Center in for an oil change and WV inspection.The service was timely, in and out in about 1 hour. The mechanic failed to pin up the plastic plate under the car which dropped down and began to drag on...
Read more
1.6
Product
Sears Auto Center Oil Change
I didn't like
  • Not fixing what they broke
#941714
Reply to reviews
This is the worst place ever, I will not take my car here again.The people is slow.. I got here about 10:30am and I did not leave until 3:00.. I brought my car in for a oil change and a tire rotation and it took 5 hours... I will not recommend no one to this place And...
Read more
1.0
Product
Sears Auto Center Oil Change
#941516
Reply to reviews
Horrible place, will never go back again. Got a groupon deal and now I know why they are trying to bring business in. Groupon was for full synthetic oil change. Got there at 10am and he said he doesn't have anything open until Tuesday. Went online and made an...
Read more
1.3
Product
Sears Auto Center Oil Change
#927978
Reply to reviews