June 2013 Sears Auto Florida Mall Orlando lost our keys. Sears fabricated events in their one-sided investigation DESPITE police report being filed ON THE SCENE.
THEN, tire Sears mounted started going flat on way home and within 36 hours it was towed back to Sears. Sears "mechanics" do not check tire pressure if tire not bought at Sears - it's SEARS POLICIY sending customers on road in harm's way! Still driving on valet key that does not open trunk. We provided estimate - Sears ignores calls, tweets, emails.
Find SEARS "MECHANICS" DO NOT HAVE TO BE CERTIFIED TO WORK ON VEHICLES!
Sears Loss Manager tells us TAKE LEGAL ACTION. Unbelievable SEARS NIGHTMARE!
Product or Service Mentioned: Sears Auto Center Manager.
Monetary Loss: $453.