Sears Auto Center Florida Mall LOSES our keys & TIRE GOES FLAT!

June 2013 Sears Auto Florida Mall Orlando lost our keys.Sears fabricated events in their one-sided investigation DESPITE police report being filed ON THE SCENE.

THEN, tire Sears mounted started going flat on way home and within 36 hours it was towed back to Sears. Sears "mechanics" do not check tire pressure if tire not bought at Sears - it's SEARS POLICIY sending customers on road in harm's way! Still driving on valet key that does not open trunk. We provided estimate - Sears ignores calls, tweets, emails.


Sears Loss Manager tells us TAKE LEGAL ACTION.Unbelievable SEARS NIGHTMARE!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
Product or service
Sears Automotive Service
Review category
Service Centers and Repairs
review #443065 by
Had an experience with Sears Auto Center? Submit review ›
Helpful? 0 Yes 0 3 No 3
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

May 08, 2014 #813226 Orlando, Florida

It has been revealed during discovery that Sears Auto Center at Florida Mall Bob Parr, Chris and Cody, managers, charged for services, received money for those services but DID NOT PERFORM those services including but not limited to oil changes, filter replacement, proper tire mounting. Moreover, putting another customer's used tire is a "fire-able" offense.

0 0 Reply
The Truth

Apr 29, 2014 #810364

jfreemanagain ,
They should not have had to replace anything unless you can prove it. It seems a bunch of hearsay. Why the *** would you buy tires from somewhere else and have them put on by another company? They replaced your darn tire, and you should just stop complaining. It's people like you and sites like this, that the mouth breathers of this world get together and complain about everything. Ooh, I have a blog and I can complain :cry :cry :cry :cry . How about you actually just realize you lost your keys and get some new ones. :( :( :( :( :( :( :(

0 2 Reply

May 08, 2014 #813186 Orlando, Florida

Apparently "The Truth" is unaware of the fraud and negligence that Sears perpetrates on consumers persistently. Sears Auto is notorious for their bilking consumers in charging for services they never perform, even prior to class action suits in 1999. They market their salesman as mechanics, salesmen who are NOT certified to work on vehicles but do so. Legal counsel have found their practices to be "fire-able" offenses at best. Your incompetence regarding the law and ethical behavior is clear in your comment -- at least you know how to use emoticons.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Sears Auto Center. However, many companies do monitor reviews on our site.

You were reading a complaint about Sears Auto Center.
Filing a new complaint about