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3.3
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I've had enough of feeling like a red headed step child. No service, sorry, get out attitude from the guy at the desk for a check engine light.

So I left and had this issue resolved elsewhere. Few months later, made sure I had an appt. had the car taken in by tow truck, (had a flat and old tires). I had an appt this time and confirmation, but he insisted I didn't make an appt.

anyway in at Toyota of Louisville getting GOOD SERVICE.

Adios Sears. To the higher ups-if customer service reps are stressed to the point of being rude to people, you need to look at your business practices

Product or Service Mentioned: Sears Auto Center Customer Care.

Reason of review: Poor customer service.

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