Manufacturer: Sears Auto Center Category: Repair Clear all filters (29 of 29 reviews match)
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I finally get up to the counter and the guy I talked to when I dropped of my car at 8:00am for my tire rotation appointment didn't even remember who I was and didn't sound competent when I asked what had been done because I knew they didn't do the sensors I requested...
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1.7
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Sears Auto Center Car Repair
#863927
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Set up 4 pm appointment for battery check 2.5 hours ahead of time (about 1:30). Several customers in line, one guy to handle them. When finally got to talk to him, turned out my appointment was not in their system. His computer said appointments had to have been made...
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Sears Auto Center Car Repair
#863552
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It is bad first no one asks why i was there it took too long to be seen.After a long wait when i got to the counter no greating,i was not gaven price option and when i ask how long it will take he told me over two hour so i ask if they do appointment he said yes so i...
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1.8
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Sears Auto Center Car Repair
#861439
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Sears Auto Center Car Repair Review

#891394
1.7
Worse experience ever. They can't even align or balance a car right. Went 4 times to get the issue fixed and everytime the employee who got the car would admit that nothing had been done to the car the first time. Terrible employees who don't know what they are doing and manager refused to refund the money back. I believe that if a job isn't don't well or done at all, customers should be refunded.
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Sears Auto Center Car Repair Review

#884363
I purchased the road hazard protection, but if I want them to check out a leaking tire it takes 3 hours. Today is the second time I had to take it someplace else and pay them to fix the tire so I could just get on with my day. A complete waste of money, next time I will buy my tires from a place that upholds their "warranty". Wish I could get a refund on that fee.
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Sears Auto Center Car Repair Review

#856778
1.1
Over 6.5 hours for strut/shock re- placement. They were prepared to send vehicle out without alignment, removed contents from trunk & placed on greasy garage floor (coat, vest, office supplies that I must have cleaned)...came back three times & was told vehicle would be ready in one hour. Did not rotate & balance tires per work order...I'm just plain disgusted & pissed off with this service...
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Sears Auto Center Car Repair Review

#840635
Rear brake squeal, answer was complete rear brake job. However was left with a ratcheting grinding noise that required four visits- so far- to correct the problem. Will see if OEM drums work. Everybody friendly but think they stalled to avoid a more expensive solution, at great expense to my time.
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I had called Sears in Burlington Massachusetts to replace my battery they said I could come in on a walk in which I did. When I got there the staff ignored me until I used my voice to speak up with may you help me? Its like a dead zone. They wanted over 180.00 to...
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Sears Auto Center Car Repair
#861141
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I brought my car to change my tires which it took more than 3 hours to do it and this is because techs don't focus on one car at a time. the tech that it was working in my car was doing 3 cars at a time and he forgot about mine, he installed one tire and left to work...
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Sears Auto Center Car Repair
#856389
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This is the second time at sears auto in state college pa 16801 that i brought my car in at an appointment time and sat in the waiting room for well over 2 1/2 hours and watching 4 people walk around like tbey had something to do but my car was the only one in ths shop...
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1.0
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Sears Auto Center Car Repair
#854318
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Sears auto Goldsboro NC on 04-27-2016 my wife took our 2012 Ford Fusion too rotate our new tires only as she waited in Kamart connected the auto department called her back asking to change air filers of which she declined then they said car is ready and departed to...
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2.0
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Sears Auto Center Car Repair
#839592
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Sears Auto Center Car Repair Review from Alexandria, Louisiana
I came in to jiffy lube 3 months ago to change my oil and rear back light and the broke my cover they said they would order me another one and put it on also but I'm still waiting there is no way .
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Sears Auto Center Car Repair
#834505
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On Wednesday, October 14, 2015 I had my mother's car towed by AAA to the Sears Auto Center at the East Point Mall location. The car won't start and kept stalling when driven. The auto center had the car from 9:45am until 5:30pm ...
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1.1
Product
Sears Auto Center Car Repair
I didn't like
  • Crooks
#828285
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He tells me he's busy and it will take till like 4:00 to FINISH my car, i agree. We went to my car, marked previous damage, mileage and he put me in the system. He told me the price and I questioned why it was so low and he told me he gave me a $10 discount. I said...
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1.3
Product
Sears Auto Center Car Repair
#827418
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Sears Auto Center Car Repair Review

#835385
1.0
Worse service ever dont take your cae for repair in here, i went like 10 times they car never get fixed i spend around $2000. Everytime i wait for 8 hours. Dont go there, thy just destroy and over charge you more.
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