Product: Sears Auto Center Car Repair Clear all filters (37 of 37 reviews match)
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Had Sears put in total brake system on my Honda Pilot. Had problems from day one. Slipping on front right wheel and very noisy. After 3 visits they admitted that there is a problem, they diagnosed after that is was ABS. Took to dealer and this was not the problem. ...
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h.kitchener
h.kitchener

Not sure what you mean by "total brake system." If you have problems with your brakes, you need only replace the mis-performing parts, not the whole system, whatever that mean...

1.0
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Sears Auto Center Car Repair
I didn't like
  • Did not accept fault
#927118
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Sears Auto Center - Car Repair Review from Duncanville, Texas
They broke the front grill of my car and failed to offer any compensation or explanation. The manager was extremely rude and discriminatory. He even threatened to call security, when all I did was ask questions. I never got irate or aggressive. This place is horrible...
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Anonymous
Anonymous

This is laughable at best. Look at the picture that he posted. The front end damage was marked BEFORE the vehicle was brought into the shop and the technician noted that the...

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Sears Auto Center Car Repair
#926901
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I was out of country past two years, and obviously my car had multiple problems. I noticed that my handle was pretty stiff to drive around, so I stopped by Sears Auto Center during the labor day weekend to get this problem out of my way before driving to Georgia from...
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Sears Auto Center Car Repair
#925700
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Sears Auto Center Car Repair Review

Veteran visiting significant other suffered two torn tires absolutely no assistance provided
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Sears Auto Center Car Repair
#916598
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Car was towed for a flat tire and we were told it would be ready in an hour and a half. We were not allowed to pay over the phone so I had to leave work early to pickup. Upon arrival they told me the car hadn't even been looked at yet and the attitude from the...
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1.0
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Sears Auto Center Car Repair
#906558
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Sears Auto Center Car Repair Review

Worse experience ever. They can't even align or balance a car right. Went 4 times to get the issue fixed and everytime the employee who got the car would admit that nothing had been done to the car the first time. Terrible employees who don't know what they are doing and manager refused to refund the money back. I believe that if a job isn't don't well or done at all, customers should be refunded.
1.7
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Sears Auto Center Car Repair
#891394
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Sears attempted to fix the issue but couldn't and told us to take the car to the Dealership. - Dealership stated two things a. The second fan should NOT have been replaced b. When removing the fan, Sears ripped a cable going to our AC compressor and tried to fix it...
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1.8
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Sears Auto Center Car Repair
I didn't like
  • Literally caused more damage than they fixed
#888455
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I have had the front passenger tire in for service twice. Now I'm needing to add air routinely to the back drivers side as well as the front passenger. I will be bringing it in AGAIN to check these tires. How many times do I need to bring in the same problem before I...
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1.0
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Sears Auto Center Car Repair
I liked
  • Pricing
I didn't like
  • Defective tires
#886477
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The most recent in incident was with a representative over the phone about the warranty on my Die Hard Gold Battery. My battery has not been working due to my car not being used for extended amounts of time. I wanted to verify whether it was still covered under...
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1.9
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Sears Auto Center Car Repair
#885195
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Sears Auto Center Car Repair Review

I purchased the road hazard protection, but if I want them to check out a leaking tire it takes 3 hours. Today is the second time I had to take it someplace else and pay them to fix the tire so I could just get on with my day. A complete waste of money, next time I will buy my tires from a place that upholds their "warranty". Wish I could get a refund on that fee.
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Sears Auto Center Car Repair
#884363
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