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Sear auto in boardman ohio is a *** and cheap, sleezy place. Took my car in to get new tires on,and a new alignment of course specifically told them i wanted the tires back, when i came to puck it up they said that my old ones were already taken care of and refused to...
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1.0
I didn't like
  • Sales people
  • Customer service sucks
  • Jerks attitude
#983381
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On website states walk ins welcome.. walked in so the rep would tell me i have to check .. then coming back to say it will take 2:30 hours.. so i got an appointment for next day for me to come in next day getting the answer that my car model needs to have the oil...
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1.1
#983071
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Sears Auto Center - Tire Replacement Review
I just needed 2 tires on the front of my car. I walked around the mall as they worked on my vehicle. I got a call saying they wanted to show me something on my car. When I walk back to where my car was, 2 Sears employees were under the hood. AGAIN, I JUST NEEDED AND...
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1.5
#981323
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Sears Auto Center Car Repair Review

Sears Auto Center
#956842
Rude and fixed the wrong part
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Sears Auto Center Tire Replacement Review

Sears Auto Center
#956496
1.6
Details
I went to Sears Automotive and had one tire to replace they never even touched vehicle and now I have to wait until tomorrow. They are short staff and have little or know supervision.
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Service Scheduling
Staff
Turnaround Time
Value for money

Sears Auto Center Tire Installation Review

Sears Auto Center
#941769
1.0
Details
The worst service ever Had to come back the day after the service was done and had to wait 2 hours for them to fix their mistake
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Short Review on October 18, 2016

Sears Auto Center
#938778
Call did not work. A total waste of time.
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Ordered tires three weeks ago. Was never told they were back ordered until I called to check on them. They offered to order other cheaper tires and I said fine. They told me they would be here a week later. A week came and went and no call or mention that they arrived....
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1.6
Product
I didn't like
  • Careless
  • How long it took
  • Poor customer service
#979171
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This place is the absolute worst. I schedule an appointment for 4 o'clock on a weekday, drive all the way down there for them to tell me that the appointment has been cancelled and that I should come back the following morning. The following morning, I arrived and they...
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1.0
#978623
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Bought a new Sears Diehard battery in 11/2014, in October I was back at Sears with car that would not start on it's own battery. Brought back to Sears, replaced battery, no charge and alternator(charged for that). This was 10/2015, it is now 12/2016 and again car needs...
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3.7
I liked
  • Customer service
I didn't like
  • Going on 3rd battery
#977792
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Poor service and negligence in sears automotive services. I brought my auto to the Sears Auto Service on 12/18/2016. The auto center was scheduled to open at 10am but didn't open until about 10:25 because the employees were late opening up. I was checked in and given...
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2.3
#975716
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I brought my battery in for them to replace. They said they would take it out and charge it. While tring to remove it they layed the tools on top of the grill , bumped them off, bouncing off the front of my truck on the ground. The boy working on it was not strong...
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1.3
I didn't like
  • Jerks attitude
#975148
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Waste of time!! My car has a brake issue and I saw a coupon for Sears Auto Center online for Free Brake Inspection. I had to make an appointment, took off a half day from work, arrived early, representative said they'll look at my vehicle. After waiting over an hour I...
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Anonymous
Anonymous

Just experienced the same thing. And ended up with an overinflated price quote.

#973976
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I took my car to the local Sears Auto Center in Downey, California for an oil change. The technician did not install the oil filter properly. It was not tightened so oil was leaking out of the loose oil filter. I park this car in my garage and the floor is carpeted....
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I didn't like
  • Quality of service
#971399
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