I had my oil changed at Sears Automotive in Independence Missouri few days later my motor locked up I my mechanic told it found that there was no oil in it I called them the insurance was supposed to have gotten back with me I've been calling them time and time again I...Read more
Sears Auto Center - Store closed during appointment
I had a 9 am appointment for an oil change. When i get to the location its not open and no one is here. Its very unprofessional and inconsiderate to book appointments if the store isnt open. If there is holiday hours, they should be posted.
Sears Auto Center - WHAT WASTE OF TIME
Do NOT wast your time ,They will charge you more then other places even with coupons and even if you make appointment you will sit there for ever. My advice go somewhere else and don't waste your time.
This place is terrible. They have the worst customer service and they will rip you off. Six months a go I took my car to them to receive a state inspection, my passenger brake light was out. I told them that I was aware that it was out and that the bulb was in my cup...Read more
I hate it!!!! This was the fourth time I've been at Sears Auto Center, and definitely, the last one. I went for Oil change and tire rotation (because I've purchased the tires there) and after waiting almost 2 hours I realized that tire rotation wasn't performed. I had...Read more
Made an appointment on line to have new tires put on my truck the day before, they said the tires were in stock. I was there at 10:45 AM. I got up to the counter and my tires were not in stock they had two only. They treated us right and gave us the next step up for...Read more
Call the Sears location on Concord Pike in Wilmington Delaware car would not start so the manager I believe is the battery from what I was told by the tow truck driver. Had the car towed to the location the manager called me the next day and told me the battery was...Read more
I went in to get my oil change on a Sunday afternoon only to find a note that the hours were changed and they were now closed on Sunday. No big deal. I went back in later in the week and after being serviced by the same location in Prescott AZ for the last 17 plus...Read more
I ordered tires it took 9 days for them to come in I had to track it myself before I got a phone call I had to make a call and the people were very rude to me . I've been waiting for my car and to get a call I call to find out if my car is ready and she goes yeah and...Read more
Sears Auto Center - Was told I needed services that were never needed.
I went to Sears Auto Center Las Vegas on Grand Canyon and Flamingo for an oil change and they told me I needed a coolant flush and tires. I held off and went to Midas on Charleston and Hualapai and they advised I had 40k more miles until Coolant flush and tires okay.
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