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I purchased a battery 8 months ago. I relocated to another state. The Sears automotive closest to me has closed. The nearest location is almost 300 miles. Sears has not partenered with any other company to honor the warranty on their batteries. So beware, if you...
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#1438063
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Sears Auto Center - Angry over miss information

We stopped into Sears for a wheel alignment and Tire rotation. This is your son rise in Fort Lauderdale location they told us an hour and a half we left for one hour and they had not even started the car yet this misinformation caused us to be angry and just leave. The guy we were working with who promised us that you’re the one and a half hours with staring at her car the entire time sitting in the parking lot
4.0
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#1436003
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Sears Auto Center in Livingston, New Jersey - Terrible visit at service center

I went to Sears Auto Center in Livingston Mall on 12/12/18 to have a tire patched. We dropped her car off and received a phone call 10 minutes later that the tire was too bad to be patched and in fact all the tires were so bad and needed to be replaced. They gave her a quote for 2 tires and 4 ties. We returned to the location and said thanks but no thanks and picked up the car. The tires are in satisfactory condition and this was just a scam to get her to purchase tires. I feel like they took advantage of a female and would not have done this to my husband. I think your members should be trained better. Work Order #WO602168 Please reply to bonlesk@aol.com Bonnie L. Leskanic 48 E. Cedar Street Livingston, NJ 07039
I didn't like
  • Trying to overcharge
#1427175
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Sears Auto Center in Louisville, Kentucky - Not good

I know its not the workers fault. I feel that i should be able to call the customer service numbers and get papers faxed or emailed that i need. It it not the consumers fault that a location has closed down and items needed cant be provided.
1.7
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Reliability
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#1425940
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my daughter slid out in the rain, and i did a lot of suspension work on her car, last thing i had to do was get two new tires and a alignment, well i went to sears granite run mall, i got the 6 month alignment package and two new tires, they called me and said it was...
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#1425516
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We took our Kia Sportage into Sears Auto in October. We had the smell of burning oil, which was a valve gasket issue. They also replaced the spark plugs and wiring as well as a rack pinion. total of about $3k worth of work. It is now 2 months later, we took the Kia...
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2.5
I liked
  • Loyal customer to sears
I didn't like
  • Poor service
#1424992
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Sears Auto Center - Complaint on installment

Was sold a set of tires for front of cargo van Come to find out the ones installed were of the wrong size and different then ones stated on receipts How can that have happened Contacted location but yhey said they have no idea what transpired and advised me to call corporate Help
1.9
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#1415862
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today as i was trying to get my 4 month old battery checked because it died the service manager was so rude and refused to help me said i would have to leave it for 6 hours just to check it. afraid to shut car off i drove to my dealer who confirmed the battery was...
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#1410250
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Sears Auto Center in Mesquite, Texas - Annoyed

The worse ever plus when u call to try to complain, they give you 50 different numbers to call!
1.0
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Website
#1406927
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Contact Sears Auto Center

Mailing Address:
Sears Holdings Corporation
3333 Beverly Rd
Hoffman Estates, Illinois 60179
United States
Phone:
(800) 549-4505
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Sears Auto Center Products and Services

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Sears Auto Center in Baltimore, Maryland - Tire replacement

Bought road hazard only to pay for a new tire again since the tire can’t be repair. No need to buy road hazard or get any tires from Sears. It is no wonder you are going out of business. Last time I spend money at Sears. Thanks for the bad service, bad warranties, and bad road hazard.
1.0
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Discounts and Special Offers
Diversity of Products or Services
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Reliability
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Turnaround Time
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Website
#1397158
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