State: North Carolina City: Raleigh Clear all filters (4 of 454 reviews match)
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Had an appointment at the Sears Auto Center at Crabtree Mall on Glenwood Ave. in Raleigh, NC. My appointment was at 6:00 PM. when I got there the clerk told me that my appointment wasn't even on the board and they couldn't get to it that day. I made the appointment...
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1.0
I didn't like
  • Service never provided
  • Customer service
#881745
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When I arrived 10 minutes early for my appointment, the receptionist asked me to wait while she finished what she was doing (she was typing something on the computer). As she was working, the phone rang, which she answered. After 10 minutes, she finished, and asked...
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2.4
I liked
  • Ease of scheduling an appointment
I didn't like
  • Wait time
#867847
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I have never had such an awful experience at Sears as I did today. The Old Wake Forest Rd location in Raleigh NC is NOT the Sears Auto location you ever want to consider going to. Allen at the counter took twenty-five minutes with the couple ahead of us. Two people...
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1.7
#863927
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Milca Lopez the worthless *** that tries to *** out of the money sears owes and promises they owe you, has made my case take 8.5 months so far and is still not complete. Sears did an oil change on my wife's car and didn't put the oil cap back on and my wife drove it...
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1.0
#788524
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