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Summary of Sears Auto Center Customer Service Calls

128 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
03:28 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Sears Auto Center to Ask about:

Staff:

  • “Inept service”
  • “Complaint for bad services”
  • “I took my car to get service”

Return/ Replace:

  • “Replacement for damaged tire, the employee said it’s no warranty on that”
  • “Problems with returning battery”
  • “Replacement for damaged tire”

Shipping and Delivery:

  • “Wrong order”

Other:

  • “Wheel balancing issue”
  • “Stuck at sears auto”
  • “Brake issue, part defect. Store wont help without paying more money.”

About Sears Auto Center

Top 5 Sears Auto Center Services

Oil Change, Car Repair, Customer Care, Tire Replacement, Manager

Top 5 Likes about Sears Auto Center

Pricing, Taking my car to one place only, Some of the people tried to help, Service provided by rodney mchaney, Service

Top 5 Dislikes about Sears Auto Center

Customer service, Unprofessional staff, Waiting time, Unprofessionalism, Never fixed problem

Summary

Sears Auto Center is a broadline retailer with specialty retail stores in the USA and Canada. The company provides drive in service, walk-ins or appointments and more. Sears Auto Center has a wide assortment of tires, batteries and chargers, exterior accessories, interior accessories, under car and hood, outdoor shelters, electrical systems and much more. The company offers products from such famous brand as Michelin, BF Goodrich, DieHard, Craftsman, Goodyear, Bridgestone, Falken etc. The Center has more 850 locations nationwide to service. The company provides its clients with services like oil changes, alignment, brake, Diehard batteries. It also carries automotive products such as performance suspensions, custom wheels, navigation systems and other car electronics.

Sears Auto Center reviews and complaints

Sears Auto Center is ranked 241 out of 2447 in Service Centers and Repairs category

Area Served

USA

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Sears Auto Center Stats

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