Sears Auto Center Phone Numbers and Emails

Toll-Free Number:

  • (800) 549-4505

Customer Service:

  • (888) 819-6963
  • (847) 286-8400

Sears Auto Center Email:

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Contact Information

Corporate Office Address:

Sears Auto Center
3333 Beverly Rd
Hoffman Estates, Illinois 60179
United States

Sears Auto Center Rating Based on 311 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Sears Auto Center Customer Service Calls

515 TOTAL
CALLS
03:55 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sears Auto Center?

Staff Question:

  • “I' am live in Puerto Rico, i pay for my 3 cars the service the alignment and the store sears auto motrice they close in Puerto Rico...i whant my money back”
  • “Service records”
  • “My vehicle needs service”

Product/ Service Question:

  • “I have warranty on tires”
  • “Paperwork receipt”
  • “Warranty”

Request for Information Question:

  • “To check if i have warranty on my sensors that was replaced”
  • “Checking on a car battery warranty”
  • “The auto center I used is closed. how to ckaun warranty on tires?”

Return/ Replace Question:

  • “Battery replacement”
  • “Replacement for damaged tire”
  • “Return 4 times to fri same issue never fixed power steerin g hoses”

Payments and Charges Question:

  • “I leased tires yesterday and they choose the tires figured they new what they were doing I get to my car when done and some tire I never heard of I’m paying 1100 for this in the end I wanted good tires and they charge me full price for synthetic oi”
  • “Held my uncles car hostage after his payment declined”
  • “Billing”

Shipping and Delivery Question:

  • “Did NOT deliver as advertised”
  • “Order tracking”
  • “Wrong order”

Refund Question:

  • “Refund”

Account Question:

  • “Account”
  • “Haven’t fixed Alignment, and balance”

Activation/ Cancellation Question:

  • “Cancel order tired”

Other Question:

  • “To get some auto records”
  • “Hours”
  • “Garanty”

About

Related Companies

Sears, Sears Home Services, Kmart, Sears Parts Direct, Kenmore

Summary

Sears Auto Center is a broadline retailer with specialty retail stores in the USA and Canada. The company provides drive in service, walk-ins or appointments and more. Sears Auto Center has a wide assortment of tires, batteries and chargers, exterior accessories, interior accessories, under car and hood, outdoor shelters, electrical systems and much more. The company offers products from such famous brand as Michelin, BF Goodrich, DieHard, Craftsman, Goodyear, Bridgestone, Falken etc. The Center has more 850 locations nationwide to service. The company provides its clients with services like oil changes, alignment, brake, Diehard batteries. It also carries automotive products such as performance suspensions, custom wheels, navigation systems and other car electronics.

Sears Auto Center reviews and complaints

Sears Auto Center is ranked 200 out of 1196 in Service Centers and Repairs category

Area Served

USA

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