Contact Sears Auto Center Customer Service
Sears Auto Center Phone Numbers and Emails
Toll-Free Number:
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(800) 549-4505
Customer Service:
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(888) 819-6963
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(847) 286-8400
Sears Auto Center Email:
Sears Auto Center Contact Information
Sears Auto Center Website:
Sears Auto Center Help Center:
Corporate Office Address:
Summary of Sears Auto Center Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sears Auto Center Customer Service?
Staff Question:
- “I' am live in Puerto Rico, i pay for my 3 cars the service the alignment and the store sears auto motrice they close in Puerto Rico...i whant my money back”
- “Service records”
- “My vehicle needs service”
Product/ Service Question:
- “Sears damaged my auto”
- “Broken lugnut”
- “Car engine damaged”
Request for Information Question:
- “The auto center I used is closed. how to ckaun warranty on tires?”
- “Have a question regarding my warranty”
- “Looking for tires”
Return/ Replace Question:
- “Battery replacement”
- “Replacement for damaged tire”
- “Return 4 times to fri same issue never fixed power steerin g hoses”
Payments and Charges Question:
- “I leased tires yesterday and they choose the tires figured they new what they were doing I get to my car when done and some tire I never heard of I’m paying 1100 for this in the end I wanted good tires and they charge me full price for synthetic oi”
- “Held my uncles car hostage after his payment declined”
- “Billing”
Shipping and Delivery Question:
- “Did NOT deliver as advertised”
- “Order tracking”
- “Booked an appointment a week ago, dropped car off at 11am, car was never seen even 5 hours later”
Account Question:
- “Account”
- “Haven’t fixed Alignment, and balance”
- “I ordered tires online and scheduled an appointment to have then mounted and balanced and when I got to the store they no information on it they had me call customer service they said they had it put back on my card a week ago still hasn't been back on th”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Cancel order tired”
Other Question:
- “Bad battery”
- “Oil filter change history”
- “Tires”
About
Oil Change, Customer Care, Car Repair
Battery, Wheel Alignment Protection Plan, 50 Percent Off Oil Change Coupon
Pros: Convenient location, Taking my car to one place only, Pricing, Ease of scheduling an appointment, Technical work on realignment was excellent
Cons: Bad customer service, Unprofessionalism, Waiting time, Unprofessional staff, Customer service sucks
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Sears Auto Center is a broadline retailer with specialty retail stores in the USA and Canada. The company provides drive in service, walk-ins or appointments and more. Sears Auto Center has a wide assortment of tires, batteries and chargers, exterior accessories, interior accessories, under car and hood, outdoor shelters, electrical systems and much more. The company offers products from such famous brand as Michelin, BF Goodrich, DieHard, Craftsman, Goodyear, Bridgestone, Falken etc. The Center has more 850 locations nationwide to service. The company provides its clients with services like oil changes, alignment, brake, Diehard batteries. It also carries automotive products such as performance suspensions, custom wheels, navigation systems and other car electronics.
Sears Auto Center is ranked 249 out of 1457 in Service Centers and Repairs category
USA
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