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1.6 Based on 113 reviews
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  • Customers like
    • Suck 4
    • Pricing 2
    • Some of the people tried to help 1
  • Customers don't like
    • Unprofessional staff 8
    • Waiting time 7
    • Never fixed problem 5

On Aug. 24,2013 I purchased 2 p225/75r16 tires from the Casper, Wyoming Sears store. I had no trouble or warning lights afterward. On Nov. 11, 2013 I purchased 2 p225/75r16 tires from Skyline Motors in Rawlins, Wyoming. Shortly thereafter the tire preasure warning light came on and on Dec. 25, 2013 I was traveling to Ft. Collins, Colo. and heard a high pitched whine and then suddenly it stopped. When I returned to Rawlins, Wyoming I had... Read more

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The store on 3450 W Camp Wisdom in Dallas, TX is the most unprofessional place I have ever gone to. They broke the front grill of my car and failed to offer any compensation or explanation. The manager was extremely rude and discriminatory. He even threatened to call security, when all I did was ask questions. I never got irate or aggressive. This place is horrible and I will escalate this matter to the media. They are rude, incompetent, racist,... Read more

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Paid $634.00 for tires and three months later going flat. Also at 65 mph they shake up and down. Which means balance. Went out and was told it would be $23.00 a tire to fix. Sucks. Will never go back. In Mansfield OH.

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Went for oil change and promised that will be done in an hour. After an hour they came to me saying back flow coolant pipe is damaged which suprising me. Finally I have to change it as I can't take my car out without its replacement. I didn't had other option and ended up with more money and wasted 3.5 hours of my time. I will never recommand Sears Auto Center at 1401 Parham Rd. 7505 Sears Roebuck and co. for any car servicing. Read more

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Buy battery there no good die every morning even if you have warranty they change and after 6 months die again never buy battery there is a nightmare

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I went to two different sears auto center and the service was horrible. I was in Sunrise and I was waiting for one hour and no one came to help. The people that were working in the cars ignored me and they didn't pay attention to me. I am in El Doral and I have been waiting for two hours, I came back for my car and they told me my car is not still ready. When I was asking about my car I saw somebody drove my car into the garage. In that moment... Read more

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At WestShore Tampa. Appointments are for nothing. Came 11:45am Aptm. at 12. 1 hr later car still waiting at parking. 8 spots at garage. 2 for alignment. One of those 2 printer isn't working (according to front desk). Double waiting time. Why an expensive locacion is having this kind of issues? Yes. SEARS Auto Center.

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July 17, 2016 my daughter took the car for service to the Baton Rouge location at mall of Louisiana. I would give it negative stars if I could!!! I've got a dispute now with my credit card for 275.00, they didn't do the work that the said they did, I've literally had to have my daughters car towed 2 times now in a month since they worked on it. Literally the day they worked on it, she didn't even make it home and we live maybe 3 miles away from... Read more

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Let me say first, DO NOT BUY ANY AUTOMOTIVE BATTERIES AT SEARS Why, firstly they don't honor the warranty if the vehicle is sold and even if you have all the paper work in place. I bought my car recently which has a gold battery in it bought by previous owner, its in its early third year and doesn't hold any charge anymore. Had to jump it 4 times in last month, literally everytime I took the car out. My recommendation, just buy one at Walmart,... Read more

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I drop off my Toyota Tundra for an appointment at 2 o'clock pm they call me at 5:30 and said that they couldn't take the logs off from the front tires what kind of technicians do they have that don't know how to take logs off it was too tight thats what they said they wanted me to take it to another place and have it lose them up a little bit so they can do their work when I bought the brand new tires they did what they have to, to put in the... Read more

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Veteran visiting significant other suffered two torn tires absolutely no assistance provided

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