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This place is terrible. They have the worst customer service and they will rip you off. Six months a go I took my car to them to receive a state inspection, my passenger brake light was out. I told them that I was aware that it was out and that the bulb was in my cup...
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1.0
#1141428
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I hate it!!!! This was the fourth time I've been at Sears Auto Center, and definitely, the last one. I went for Oil change and tire rotation (because I've purchased the tires there) and after waiting almost 2 hours I realized that tire rotation wasn't performed. I had...
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1.0
I didn't like
  • Trying to deceive customer
  • Trying to overcharge
  • Did not do what i have purchased
#1140858
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Made an appointment on line to have new tires put on my truck the day before, they said the tires were in stock. I was there at 10:45 AM. I got up to the counter and my tires were not in stock they had two only. They treated us right and gave us the next step up for...
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Anonymous
William

Get a free upgrade and gripe about the service.Typical entitled, self absorbed complaint from someone who doesn't have much else to do but stand around with other malcontents ...

Anonymous
Shiree

Don't take your vehicle to them unless you want lies.

2.0
I didn't like
  • Them lying to me
#1137264
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Sears Auto Center - Was told I needed services that were never needed.

Sears Auto Center
#1118306
1.0
Details
I went to Sears Auto Center Las Vegas on Grand Canyon and Flamingo for an oil change and they told me I needed a coolant flush and tires. I held off and went to Midas on Charleston and Hualapai and they advised I had 40k more miles until Coolant flush and tires okay.
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Sears Auto Center wastes your time and money

Sears Auto Center
#1111385
1.0
Details
I scheduled an appointment online for car oil change with Sears. The online tool asked for my license plates and found my exact car model correctly (Audi), asked me for oil options to select from, pricing, etc. Then it sent appointment confirmation (#GB52B52N) by email. I arrived at the Sears Auto Center on time, just to learn that they do not do Audi. I drove 22 miles and spend time and gas on it. Shame Sears! Sears Auto Center (#2678). The...
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Sears Auto Center - Poor Rear tires

Sears Auto Center
#1100701
3.8
Details
Installed 2016. Worn and one blown. Under warranty
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Sears Auto Center - Highest service

Sears Auto Center
#1081813
4.8
Details
I would like to express my appreciation for team of Ray and Bruce. Great team great service!
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Call the Sears location on Concord Pike in Wilmington Delaware car would not start so the manager I believe is the battery from what I was told by the tow truck driver. Had the car towed to the location the manager called me the next day and told me the battery was...
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1.0
#1136478
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I went in to get my oil change on a Sunday afternoon only to find a note that the hours were changed and they were now closed on Sunday. No big deal. I went back in later in the week and after being serviced by the same location in Prescott AZ for the last 17 plus...
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3.0
#1132830
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I ordered tires it took 9 days for them to come in I had to track it myself before I got a phone call I had to make a call and the people were very rude to me . I've been waiting for my car and to get a call I call to find out if my car is ready and she goes yeah and...
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Anonymous
Anonymous

Got my car back and I'm still mad. They tried to say I need battery . . I just had my car serviced at my dealers. Too funny I only have 19,500 0 Mile's are car it's newer . I...

1.5
#1120448
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Sears Auto Center - Seras ruined my car
Sears Auto Center - Seras ruined my car
I brought my cadillac seville to them for air-conditioning. I finally got it way after they were tecnically closed . I paid $1,080 and got in my car and drove home. The AC worked but I noticed the trunk wasn't closed tight and I just had that fixed at the dealership. I...
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Anonymous
Smitty

"closed" ?Was it sitting outside or what ? You didn't say.Verdict : case dismissed without further evidence.

1.1
I liked
  • How they stole my tools
I didn't like
  • Way they disrespected me
#1115286
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Just left a store where I took my auto for oil change, manager goes out to my car cks mileage and comes in and says my tires are like .2% jibberish below legal, and that the police will be out in lot checking tires, i went nuts on this idiot, tires are in perfect cond...
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#1110762
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Last July I bought 4 tires at Sears automotive In Sept 2 of my lug nuts snapped off . I brought it back and they did fix it. However last week 4 of them snapped off and my tire actually came off. Since it was the same tire twice in a year I have no other reason but to...
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2.3
#1109590
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I bought tires on June and also bought the alignment package and the road hazard plus agreement but they dind aligned mu car and they close the store on july which they never told me they were gonna close otherwise i wouldn't have bought the packages if i wasn't be...
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1.0
#1100337
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