1.4
  • Clerks1 votes
  • Unprofessional Staff1 votes
  • Denied warranty1 votes
  • They are unprofessional1 votes
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  • Feb 06
  • Service Centers and Customer Services
  • Powell, Wyoming
  • Auto Tires
  • 1
  • 1
  • 136
  • REVIEW RATING 4/5

On Aug. 24,2013 I purchased 2 p225/75r16 tires from the Casper, Wyoming Sears store. I had no trouble or warning lights afterward. On Nov. 11, 2013 I purchased 2 p225/75r16 tires from Skyline Motors in Rawlins, Wyoming. Shortly thereafter the tire preasure warning light came on and on Dec. 25, 2013 I was traveling to Ft. Collins, Colo. and heard a high pitched whine and then suddenly it... Read more

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  • 15 hours ago
  • Service Centers and Customer Services
  • Minneapolis, Minnesota
  • Battery And Warranty
  • 7
  • REVIEW RATING 4/5

Bought a Die Hard battery and it died 3 days before the 2 year warranty expired. Called Sears and was told it would be replaced for free. Went to the Sears Auto Service in Minnetonka Mn. and was told nothing would happen until I agreed to pay a $20 fee for them to check the electrical system and it would take all day because then they needed to charge the battery. When I loudly objected, they... Read more

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Arrived at Sears Auto Center at 8:01 am and I am still waiting for my vehicle at 1:00 pm....this so unacceptable, I will never come here again, nor will I recommend their services to anyone. Add comment

  • Dec 05
  • Service Centers and Customer Services
  • Newark, New Jersey
  • Wheel Alignment
  • 16
  • REVIEW RATING 5/5
Sears Auto Center - Review about Wheel Alignment from Newark, New Jersey
1 of 4

Got alignment and rotation for my 4runner and asked that a note be put on work order "try not to scratch rims". Associate said no problem l'll talk to tech. Guess what rims were scratched,very disappointing not dealing in good faith. Kaneohe,Hi. Sears. Read more

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I will never go back to sears these Gomer Pyle mechanics can't tighten screws properly and left Greece every where Not mention a class action lawsuit needs to happen so people can get compensated for the damages they cause to your cars Add comment

  • Nov 29
  • Service Centers and Customer Services
  • Peoria, Illinois
  • Tire Rotation
  • 23
  • REVIEW RATING 4/5

I bought new tires for my Chevrolet Silverado a year ago I bought the road hazard coverage which included lifetime balance and rotation I noticed a month ago but wheel weight was missing from the right front wheel. So I took it to Sears and ask them to please look at the right front as it was missing the wheel weight and told me they would rebalance the tires and rotate the tires. They called me... Read more

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  • Nov 19
  • Service Centers and Customer Services
  • Cantonment, Florida
  • Wheel Alignment
  • 25
  • REVIEW RATING 4/5

I purchased new tires along with a wheel alignment at sears which included another realignment within a year if needed . Additionally, I had the front end, ball joints, bearing, etc., redone by sears. Within the year I went to sears to check the wheel alignment. My Dodge 1500 Sports Edition was driving fine, but I just wanted to check the wheel alignment prior to expiration of the one year... Read more

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  • Nov 06
  • Service Centers and Customer Services
  • Glen Allen, Virginia
  • Oil Change
  • 2
  • 2
  • 59
  • REVIEW RATING 5/5

On September 22, 2014 I went to Sears Auto Center in Glen Allen, VA (store 7511) for the FIRST time (also the LAST) just to get an oil change. A week and a half later my car started experiencing some issues so I took it to my dealership to be checked out, that is when they discovered my radiator cap was off and I was told that whomever dealt with it last either didn't put it back on or didn't... Read more

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  • Oct 31
  • Service Centers and Customer Services
  • Pittsburgh, Pennsylvania
  • Oil Change
  • 49
  • REVIEW RATING 4/5

I have a long list of complaints with the Sears Auto as Ross Park Mall. Me and my husband have now lost 2 cars to their "coincidences" . I took my 2004 Cavalier to sears in June of 2013 to get a simple oil change... that is when the issues started. Two days later my car starts making this awful rattling noise, Engine fan goes, breaks go, brand new (a week old) break light burns out Etc. 6... Read more

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  • Oct 30
  • Service Centers and Customer Services
  • Buford, Georgia
  • Oil Change
  • 29
  • REVIEW RATING 4/5

July 15, 2014 went to Kaahumanu Sears Center to change the oil. They never filled it all the way up. Beginning of October the Maintenance Required light came up n I was wondering why. I took my car to Walmart Auto n they told me that the Maintenance Required Light turned on its because the oil is really really low. I told them that Sears changed my oil the last time n they said "yeah Sears didn't... Read more

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  • Oct 27
  • Service Centers and Customer Services
  • Columbus, Ohio
  • Car Repair
  • 32
  • REVIEW RATING 4/5

Sears MENTOR OHIO charged me nearly $2,000 for work to the front end, the car is left with a loud humming noise and a terrible vibration throughout the vehicle. Sears cannot figure out what they did to cause this. I have had it at 3 shops now, none of them can figure out what Sears did to cause this. Jason Laprocina lied to his boss Brian Kolb, District Manager and said I needed tires. I told... Read more

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